Charlotte LIVE TV
PO Box 1002
Pineville, NC 28134
Official Platform User Guide
💡 We Thought You Should Know!
Welcome to your brokerage's digital command ecosystem. This guide outlines how your 8-tile dashboard automates media broadcasting, client lead desk operations, transaction paper trails, and buyer broker compliance disclosures.
Your station's public-facing video player and streaming channel manager.
- Website Embeds: Tap Get Web Embed Code to copy responsive HTML for WordPress, Wix, or Squarespace.
- Automatic YouTube Sync: Property video walkthroughs published to your YouTube channel sync automatically to your TV player.
- 16:9 Widescreen Mode: Displays high-definition video walkthroughs on public media displays and office TV streams.
Inbound lead management, automated showing logs, and multi-party document routing.
- Open Lead Desk: Access real-time buyer/seller property inquiries submitted through your TV player.
- Showing & Comp Feed: Captures ShowingTime requests from Gmail and automatically dispatches pre-filled Buyer Broker Compensation forms to showing agents.
- Multi-Party Dispatcher: Route executed contracts, repair addenda, and closing documents to the Closing Attorney, Lender, and Co-Broker in one click.
Mobile capture tool for logging photos, notes, business cards, and text messages in under 10 seconds.
- 📸 Snapping Business Cards: Snap vendor or buyer cards in the field to automatically OCR-index contacts.
- 🏡 FSBO Leads & Signs: Photograph yard signs and dictate phone numbers to log prospective listings.
- 💬 Text Screenshots: Upload client text message screenshots to permanently bind terms to the property audit trail.
- 🧠 Knowledge Base Feeds: Upload office policy manuals, training notes, or state/association rules straight to your AI Brain.
Instant paper trail search engine for transaction compliance defense.
- Address Search: Type any property address to view its full sequential audit trail (survey maps, inspection photos, closing disclosures).
- Gmail Synchronization: Pulls timestamped email threads directly into the property file.
- Vendor Directory: Stores preferred attorney, lender, and contractor contacts.
Property inventory cards, 7-photo gallery strips, and buyer agent compensation disclosures.
- Property Cards: Add or edit listing prices, MLS IDs, and Google Maps links.
- 💼 Compensation Disclosures: Set authorized buyer brokerage compensation rates (e.g., 2.5% or flat fee) to comply with commission disclosure rules.
- 7-Photo Gallery Strips: Upload image strips that render directly inside your public TV player.
Interactive agency intelligence bar and automated transaction stage manager.
- 💬 Natural Language Query: Ask questions like "What is our policy on earnest money disputes?" or "What are NC due diligence rules?"
- Deal Stage Automations: Advance transactions through 4 automated stages (Pre-Listing, Active, Due Diligence, Pending Closing).
- Automatic Video Swaps: Swaps public TV videos to "Under Contract" or "Sold" reels as deal stages change.
Your daily operational checklist and field note review hit-list.
- 🤖 Morning & Evening Audits: Scans your vault for unchecked call requests, field notes, and pending FSBO tasks logged during the day.
- Categorized Views: Filters open items into Calls Needed, Unresolved Field Notes, and Lead Follow-ups.
- One-Tap Check-Off: Instantly clear completed tasks to archive records and keep your dashboard clean.
Direct developer ticket line for platform help, bugs, or custom feature requests.
- Direct Developer Line: Submit technical bug reports, onboarding assistance, or account configuration requests.
- Feature Suggestions: Have an idea for a new tool or category tag? Submit feature ideas straight to our dev queue.
- Automated Dispatch: Alerts our support team instantly with your station ID and request urgency level.
Station Lockout
Enter your Security PIN to unlock your Command Center & Compliance Vault.